Privacy Policy

Introduction

Privacy is important to XepediaFlyFareShub and its affiliated businesses and we want you to understand how we gather, use and share information. This privacy statement describes our practices relating to the information we obtain from you when you visit and/or use any of our Websites, including but not limited to www.xepediaflyfareshub.com, access or use any of the mobile software applications that we make available (the "Apps"), or purchase or use any of the services we offer through our various channels, such as but not limited to our Websites, Apps, and call centers (the "Services"). Acceptable and General Conditions.

Upon visiting any of our Websites, using any of our Apps, or purchasing or using any of our Services, you agree to be subject to the terms and conditions of this Privacy Policy as well as those set by our Terms and Conditions.

Personal Information

A. The Personal Data That We Might Collect:

Personal information means any data related to, or which identifies one or more individuals. Some examples include:

• Postal address (es).
• E-mails and phone numbers.
• Credit and debit card numbers, and any corresponding information.
• A number issued by a transportation authority, for example, a TSA known traveller number, social media user ID or passport number.
• Any other information you volunteer to us when you call or book with us, including your special requests or preferences (such as meal requirements) and information relating to your bookings (e.g. departure and arrival locations).

How We Might Collect Personal Information

We and our third-party service providers may collect Personal Information from you through various means, including:

• The Services: When you book or sign up for a promotion through the Services, we may collect Personal Information from you.
• Offline: When you contact customer care, for example, we may collect Personal Information from you offline.
• From Other Sources: Where permitted by applicable law, we may obtain your Personal Information from other sources, including public databases, joint marketing partners, social media platforms (including from users with whom you are friends or otherwise connected), and other third parties.

How We Might Use Personal Data

We may use personal data for the following purposes:

• To complete and execute your reservation or order, which includes processing your money, contacting you with regard to it, and providing you with any customer support you may need. When making trip reservations, we use passport information.
• We use this information to answer your questions and carry out your requests for example to send you newsletters.
• For administrative purposes such as updating our terms, conditions, and policies or sending information about the Services.
• To the extent permitted by law, send you marketing materials we think you'll find interesting.
• To display items and offers that are relevant to you in order to improve your experience on the Services.
• To promote our services and products.
• To allow you to participate in raffles, competitions, and similar campaigns, and to administer them. There may be further requirements for some of these activities setting out how we will process and share your Personal Information. You should comply with any such rules if you elect to participate, so we recommend that you take the time to read them.
• To enable social sharing features so that you can send a message to another person using the Services. In doing so, you confirm that you have the right to grant us your friend's name and email address.
• For business purposes related to our operational and growth objectives, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage patterns, and measuring the effectiveness of our marketing campaigns.
• To the extent that we deem it necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to respond to requests from public and governmental authorities and self-regulatory organizations, including public and governmental authorities and self-regulatory organizations outside your state or country of residence; and (c) to comply with legal process; (d) to enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property and/or that of our affiliates, you, or others; and (g) to enable us to pursue available remedies or lessen the damages that we may sustain.

How Personal Information May Be Disclosed

The following businesses may have your personal information disclosed or transferred to them. These organizations, other than our corporate affiliates and service providers, do not have control over the means of their operations; hence, any Personal Information they receive from us is at their discretion. For that reason, we urge you to take some time and read the privacy notices of any company whose product or service you purchase through the Services:

• To other travel-related businesses with whom we partner to offer a portion of the Services, such as airline consolidators or aggregators, other travel agencies that provide users access to their travel-related inventory through the Services, and travel insurance organizations.
• To our business partners, who may provide their goods or services on the Services, who may have sent you there from another website or online service, or to whom the Services may link. We advise you to carefully read the privacy statement for each of these websites and online services.
• To third party service providers which services include email delivery, auditing, customer support, data analysis, payment processing, order fulfilment, information technology, and associated infrastructure. We make confidentiality obligations of the data that we share to third-party service providers and they are just restricted for use for those purposes contemplated in those obligations.
• Third party sponsors or organizers of polls, draws, competitions, and such promotions.
• To enable recipients of messages you send over the Services to identify you. Also, you can make your personal information available on message boards, chat, profile pages, blogs, and other sites where you may post content. Please note that any information you share or post using these services will be publicly available and may be accessed by other users and members of the public. If you choose to disclose any information regarding the Services, you should exercise extreme care.
• Connecting your social sharing activity to any third-party account you authorise; subject to your account settings, this may include friends and any other users you connect to your third party social media account, as well as the social media provider itself, where you link your social media account to services or access your services account from your social media account. By linking your Services account to your social media account, you are permitting us to share information with the provider of your social media account. You acknowledge that the applicable privacy policies of the social media site will apply to how information we provide to others is used. Do not link your social media accounts to your accounts for the Services or take part in social sharing if you do not want your Personal Information to be shared with other users or the provider of your social media account.
• We expect that all such information, including personal information, would be transferred to the surviving corporation in a merger or the acquiring entity in the case of a merger, reorganization, dissolution, or similar corporate event, or the sale of all or nearly all of our assets. All of these transfers are subject to our obligations under our Privacy Policy regarding the privacy and confidentiality of such personal information.
• As we deem necessary or appropriate: (a) in accordance with applicable law, including laws outside of your state or country of residence; (b) to comply with legal process and to stop, detect, or otherwise deal with abuse, fraud, or criminal activity; (c) to respond to requests from public and governmental authorities and self-regulatory organizations, including public and governmental authorities and self-regulatory organizations outside of your state or country of residence.

Further Information

Information Additional Information We May Collect

Information that does not specifically identify you or that is not directly linked to an individual is sometimes referred to as "Other Information." We may use Other Information only for the purposes for which we use and disclose Personal Information, as described in this Privacy Policy, if we are legally required to treat such information as Personal Information. Other information may include, but is not limited to:

• Device and browser information
• Info about app usage
• Information we collect by pixel tags, cookies, and other means
• Demographic information as well as other information you provide
• Aggregated information

How We May Collect Other Information

We and our third-party service providers may use various methods to collect other information, including:

• Using your browser or device: Many browsers or devices collect certain basic information automatically. This may include the collection of data like your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services you are accessing, such as the App. We will use such data to make sure that the Services operate properly.
• Through Your Use of the App: As you download and use the App, we and our service providers may track and collect information about your use of the App, including the date and time the App on your device accesses our servers, as well as the information and files that have been downloaded to the App based on the device you are using.
• Utilizing cookies: Cookies are data files that are directly saved on the computer you are using. Generally, cookies allow us to collect information about your browser type, how long you spend using the Services, the pages you visit, your preferred language, and other anonymous or fictitious traffic information. For further details, please visit our cookie policy here.
• Using pixel tags and other similar technologies: Pixel tags (also called web beacons and clear GIFs) may be used in conjunction with certain Services to, among other things, track the actions of users of the Services (including email recipients), analyze the effectiveness of our marketing efforts, and to compile data about use of the Services and response rates.
• Utilizing Flash Local Shared Objects ("Flash LSOs"): Certain content on the Services may be made available through the use of Flash technology, which allows us to store additional information on your computer or device. Flash LSOs are similar to cookies but can store much more information than traditional cookies, and you can manage your settings for Flash in the Global Storage Settings panel available at the website www.macromedia.com.